Question & Answer

FAQ

Question & Answer

The software contain an installer script , so you only need to enter your dedicated server information and choose a streaming port and mysql password then our script will do the rest and redirect you automatically to the dashboard.
The xc database can be used with our software you just need to upload it via your dashboard, regarding the other panels our team are ready to make the migration for you in less than 30 min , we can convert any database format to our db .
Of course our support team are available 24/24 hours to help you, support are available on four language english, spanish, french and arabic .
Our software can be installed on ubuntu 14 , 16 or 18.
We do not store any data from your server , after installing the streaming services in your server our software will be just an intermediary between you and your server .
We have all features that was available in xc panel , also we offer some exclusive features like dynamic dns for free, player integrated that allow you to watch your stream directly within your panel , webplayer that allow you to generate a php code for your website to stream your video directly including free player for your domain, make screenshot for your streams ..etc also there is many other exclusive features coming soon like active code system and android app ..etc .
Actually we are accepting payments via paypal but soon we will add more than 200 local payment methods .
Yes you can request a full refund if you are not satisfied, we offer 7 days money back guarantee but as there is a free trial for our product you may not be able to request a refund if you already purchased a trial version.
To upgrade from free trial version to premium version you just need to purchase the upgrade plan and insering your cms id in the checkout page .
HOSTING PRO BILISIM TICARET LIMITED is a company registered in turkey and operating from istanbul , our registration number is 233343-5 and our office location is SAIT SAKIR APARTMANI, KOCATEPE MAHALLESI, Istanbul, 34437 .
Unfortunatly yes , we are forced by turkish law to charge vat for all our customers as the software is sold within turkey .

Email Address

info@solustv.com

support@solustv.com

HOSTING PRO BILISIM LIMITED

Company number: 233343-5

SAIT SAKIR APARTMANI, KOCATEPE MAHALLESI, Istanbul, 34437