SolusTV / Contact
ContactQuestions before you buy, help with a panel that is already running, or something on an invoice — pick the desk below and it goes straight to the people who handle it. Support is included 24 hours a day, and you can write in your own language.
Each desk is its own queue, so a question before you buy never waits behind a server issue, and a billing problem goes to the person who can actually fix it.
Whether SolusTV V2 suits your line-up and your hardware, how migration from your current panel works, reseller set-ups and pricing. You don't need an account to ask.
Installation, servers, streams, GPU encoding, AI subtitles, active codes — or anything that isn't behaving. If you are already a customer, live chat inside your panel is the quickest way in.
Invoices, payment methods, renewals, duplicate charges and cancellations. Include your invoice number and the email address on your account so we can find it straight away.
The quickest route to us is the live chat built into your SolusTV V2 panel. Messages are translated automatically in both directions, so you write in your own language and are answered in it.
The full conversation history is kept, so nothing has to be explained twice. Tickets, invoices and your licence are all in the client area.
Three days on your own server, free, so you can see how it handles your streams before you talk to anyone.